FAQs

This is one of the most important printing terms to know because it represents the preferred printing method for coloring digital print files. CMYK – cyan, magenta, yellow and black – is the combination of ink colors most commonly used in the four color process or digital printing. Images in digital documents must be converted from other color formats to cyan, magenta, yellow and black before printing onto paper for accurate color matching.

With the conventional method, a die cut plate is applied to a magnetic cylinder. This rotates and cut the individually desired label shape out of the material.

In so-called wet lamination, a liquid adhesive is applied to the protective film. Under pressure and heat, the solvent then evaporates and the film bonds to the label. Film lamination is available in gloss or matt and creates a particularly strong effect that varnishes cannot replicate. Both provide a slightly more premium feel to labels too, due to the added thickness they give the material. Although not sold as a “protective” finish, a lamination will protect the printed label against abrasion as well as water, oil and light chemicals.

Protective varnish – whether in matt or glossy – primarily ensures that your label is protected against ink abrasion.The protective varnish protects against ordinary abrasion. If your products are packaged in such a way that they rub against each other, for example, or if you want 100% protection against ink abrasion, then we recommend film lamination in any case.

The values of 1″ / 25 mm, 2″ / 40 mm and 3″ / 76 mm (standard), which are usual for labelling systems, are available to you as roll core diameters. With the right core, you avoid machine downtimes and ensure ideal labelling speed for your products.

The roll diameter indicates how large the rolls are in diameter (with labels). You can specify this value individually during the ordering process when configuring the roll. If a specific roll size is to be maintained, the number of labels per roll must be specified.

As the name suggests, roll-fed labels are labels that are wound onto a roll. The labels can be designed freely and individually according to your specifications and wishes. Roll labels are particularly suitable for machine processing. If you apply your labels to the product by hand, we recommend our labels on A4 sheets.

Spot varnish is a clear varnish that can be applied to your printing project in specific areas giving a 3D effect.

For the machine processing of your labels it is important that you know which winding direction your machine requires. A distinction is made between inner and outer winding and how your labels are positioned on the roll, i.e. foot first, head first, word start first or word end first.

Artwork – photographs, drawings, paintings, hand lettering to illustrate printed matter.

Barcode – a pattern of vertical bars and spaces representing characters that is readable with a scanner.

Coated Paper – paper with a layer of coating applied to one or both sides, such as gloss, dull and matte finish.

Extra inked area that crosses designated trim line; used to allow for variations that occur when the reproduction is trimmed or die-cut.

A self-adhesive material covered by a backing sheet. Also known as pressure-sensitive and crack-n-peel

Pantone provides a universal language of color that enables color-critical decisions through every stage of the workflow for brands and manufacturers.  A color system based on over a thousand ink colors,  Also known as pantone matching system.

A digital or physical representation of a completed product.
1. Digitally, it displays the artwork and appearance of a file.
2. Physically, it shows how the image will look when printed on the specific paper. Physical proofs can differ from the digital versions in appearance.

Measured in DPI or Dots Per Inch, the greater the DPI the better the image quality, standard is 300dpi.

A substrate that has a sticky back when the backing sheet is removed. This is used to adhere graphics to boards, walls, floors, glass and other surfaces and can be removable or permanent and comes in white or clear.

Any color generated by an ink either pure or mixed and is printed using a single run.

A shiny and durable high gloss coating that is applied to print material, produced as liquid and cured or dried with ultraviolet light.

The art of arranging of type and visual elements. For printing, the graphic artist may also specify paper, ink colours and printing processes to complete their visual message.

A professional who designs, plans and perhaps coordinates production of graphic design.

Any printing ink that produces a metal-like coloured finish, most commonly gold, silver or bronze.

A flat, dull finish on photographic or coated printing paper. As opposed to a satin (semi-matte) or gloss finish.

Orders for standard shipping to the all the Gulf Countries are always sent out by DHL courier service in your countries. A supplement is required depending on the quantity of labels and the country of destination if the labels are being transported outside of the all the Gulf Countries. 

For express delivery there is a weight-based fee for DHL overnight delivery is applicable.

Freight charges are subject to increase / decrease in fuel surcharge.

if you have specific weight/freight for volume requirement please send us email on labelstore@cclindme.com

Three shipping methods available

• Shipping via DHL ( fastest service in GCC 48-72 hours door to door delivery)  Local customs and taxes may apply as per your country rules 
• Self pickup from our nearest label store location in your country.

Currently two active locations from where you can visit in person and collect your labels 

CCL Label Industries LLC
(Formerly Pacman Middle East LLC)
Post Box 26659,
4 Street 11 Al Jreena Street,  
Al Quoz industrial Area # 3, Dubai, UAE
https://maps.app.goo.gl/QaDsbXSvnheR16hn9 

CCL Middle East - Oman
National Industrial Services Co. SPC,
PO Box 126, PC 124,
Rusayl Industrial Estate, Road No.19,
Rusayl, Oman
https://maps.app.goo.gl/fiXUGMUnj3Br25xE9

To generate your custom label quotation, simply enter your desired requirements into our online calculator tool and click "Calculate." When you require self-adhesive labels on rolls, you can get a quote right away. Another choice is to submit your order right immediately to get your task printed as soon as possible!

One of the benefits of digitally printed labels is the ability to print several label variations with the same form, size, finish, and material all at once, helping you to keep costs as low as possible.

Simply enter the number of versions into the online calculator to specify the number of labels that will be printed in a single run.

Many different label materials are compatible with our machinery. Have a sample you'd like to give us or a certain sort of paper in mind? Call customer care or use the contact form to send us a letter. Always happy to assist!

Jobs handled by Express Production are finished in 48 hours. We can deliver within 48 hours if your artwork is on our system by 2 p.m. Only when we already have the required equipment on hand, such as die cutters and stamping tools, is Express Production feasible. Above 25,000 item orders are also not eligible for Express Production.

Taking into account your task parameters, our current production volumes, and the selected shipping mode, our technology determines delivery dates in real time. DHL takes two days , Standard Delivery requires 1-2 days.

Email or phone cancellations are both acceptable methods. Only if the job has not yet been passed to production is cancellation feasible.

Please get in contact with us to discuss any specific requirements you may have if they cannot be met by our online calculator. Although the Online Calculator is the quickest alternative available to you, we are more than delighted to discuss orders with you over the phone or by email.

You can visit our factory as well:
CCL Middle East - Oman
National Industrial Services Co. SPC
PO Box 126, PC 124, Rusayl Industrial Estate,
Road No. 19, Rusayl, Oman

Theoretically, we could print you only one label, but that wouldn't be very economical. In order to accommodate production runs of various sizes, our production setup includes the most recent digital printing technology, thus the majority of the costs associated with orders under 1,000 just involve setting up our equipment. Orders of 1,000 and above are recommended in order to provide you with the best value. But, we would be more than pleased to provide you a quote for fewer labels.

Sustainable resource use is something we do without thinking about it; it is not just a marketing strategy for us. We structure our production processes to be as environmentally friendly as we can. We use cutting-edge technology to reduce waste, make printing plates without the use of chemicals, and buy electricity from Lichtblick's renewable energy sources.

Please make sure you have the most recent version of your browser installed. We advise utilising the Google Chrome and Mozilla Firefox web browsers in particular. JavaScript is also used on labelstore@cclindme.com to provide some functionality (such as the Online Calculator). So, please make sure JavaScript is turned on.

There is a link at the bottom of each newsletter which you can use to unsubscribe.

No problem. Write to us using the Contact Form or email us at labelstore@cclindme.com or call our customer service team. We’re always happy to help.

Online Printing System is a prepress process that bridges the gap between online digital content and commercial print production. The process allows a print house, a client or a graphic designer to create, edit, and approve computer-based online templates during the prepress phase. This process increasingly calls for a Portable Document Format (PDF) workflow environment with output provided by digital printing.

This solution will make your company run more efficiently and profitably by streamlining your business processes, maximizing your resources and eliminating redundant operations.

Our labels, which are also referred to as pressure sensitive labels, digital labels, or simply roll labels, can be applied to any surface by simply peeling the label from its backing. This can be done manually or automatically.

You are totally in control of this. Simply let us know how many labels per roll you need. You may also input this amount when ordering your labels online using the Online Calculator.

If you need to specify a maximum roll diameter because you'll be applying your labels with a machine, you can do so when placing your purchase.

Self-adhesive label stock that we print on comes in a wide range of varieties, including paper and film substrates. Our Materials Guide has further information about our different paper varieties.

Please get in touch with us if you find any production flaws despite our strict quality standards; we will address your issue.

Send us an email at labelstore.cclindme.com with the appropriate order/delivery note or invoice number and a detailed description of your issue, together with any supporting images or videos.

Whatever problem you have is given top priority. When a problem arises, our team will actively try to fix it and get in touch with you right away. We must check the items on-site in order to ascertain the cause, have a chance at a thorough investigation, and, if required, correction, if the cause cannot be determined by email and on the basis of the images and videos given.

The site currently supports popular print products as listed. We are shortly going to introduce more products and different label materials

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

The type of label material used for difference purposes is expressed in weight. In the countries following the European system, it is grammes per square metre (gsm or g/m² or simply g) and in the US system it is Pound (lb).

The label used for printing for product labels (Label and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the label stock.

Coated papers are available in two finishes – glossy (shiny and smooth) and matt (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.

Want to know exactly how your labels will appear once they are finished being produced? For a modest cost, we would be pleased to create a colour proof for you. So, during production, we can use this for colour matching as well. We would be pleased to talk with you about and set up a press proof if you requested one. Use our Label Proofing services while placing order ( This is optional service )

The fact that screens don't accurately represent colours is a typical issue here. Screens use the »RGB« colour space and may produce colours that differ somewhat from what is seen when printed. For printing, we employ the four CMYK process colours (cyan, magenta, yellow, and black). Isolated colour changes can be the result of conversion between colour spaces. This can be avoided by using CMYK print data that has been professionally developed and a colour proof that we offer.

Depending on the requirements of the task, Fast Production is normally priced at 25% of the regular pricing for orders of AED 1000 or more. A fixed fee of AED 250 is charged for orders up to AED 2000.

No issue, just send us an email at labelstore.cclindme.com.

In order to provide reruns as correctly as promptly as possible, we maintain print data on file. It also means that in the event of any unforeseen circumstances on your end, we have a backup copy of your artwork. Naturally, upon your request, we would gladly remove your data from our system. To do so, just contact us via the Contact Form or the customer service line. Always happy to assist, we are.

We only take graphic files, therefore we're sorry but we can't accept, Microsoft Word files (.docx). PDF, EPS, TIF, AI, or JPG (editing can't be done in TIF & JPG for formats)  are acceptable file formats for data. On our label artwork page or in our blog, you can discover more specific information.

The quality is guaranteed to be the same throughout each run through standard operating processes (such as colour matching with previous runs), the most modern measurement tools, and strict quality control. We can adhere to Process Standard Offset criteria thanks to our colour management system. Also, we employ the most recent technology and continually train our employees to reduce colour fluctuation. Even so, if you're not completely satisfied with your labels, please contact us using the contact form or give our customer service staff a call; they'll be pleased to assist you.

With graphics applications like Adobe Illustrator, InDesign, Photoshop, or ArtPro, you can create great print data that satisfies our criteria.

You can order one of our Artwork Services as an add-on if you're uncertain about whether your artwork is print-ready or not. The data check does not look for typographical or other problems; it only evaluates if the data is suitable for printing. To find out if your artwork is print suitable, see our page on Label Artwork.

Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped color pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing. if your design conatins Pantone shades and you want to have accurancy of colours matching you have to selec t pantone colour printing which is combination of (CMYK+OV). for all Mettalic and Transperant material base white colour will be added by default. 

800 dpi (dots per inch) is the resolution of the output PDF file.

We use Digital printing using most advance HP Indigo Technology with Electro Inks , which provides the highest quality of print material for both text and photo quality of images.

Yes, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic label types, sizes and printing options you choose. As you know, the final printing cost depends on many parameters: label material weights or thickness (GSM/Pt), glossy or matt finish, 4 colors / Pantone, square or rounded corners, Oval and custom size printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost. if there are any changes observed to artworks uploaded by customer.

Direct debit, credit (VISA or MasterCard), debit (VISA electron or Maestro), and credit card payments are all acceptable methods of payment for your jobs in your local GGC currencies(AED, OMR, SAR, KWD, QAR, BHD) and US$. Please be aware that any newly registered clients will be asked to pay in full for their initial two orders. After that, a member of our customer service team would be pleased to talk with you about creating alternative credit accounts and payment options.

To reduce the impact on the environment, you will receive your invoice via email after your order has been successfully placed and processed. It can also be forwarded to your accounts team if necessary using a different email address you give them.

Your label rolls are wrapped carefully and securely before being dispatched via DHL Standard service. When placing your order, you can indicate if you'd want Express delivery. While UPS Fast shipping is priced according to the number and weight of your roll labels, DHL Standard shipping is free.

To ensure a smooth delivery of all goods to your doorstep we use DHL services, goods are shipped out from our nearest stores to your location, may involve goods passing GCC boarders and involves various customs charges will be charged seperatly. The payment of such charges will have to be made to your local delivery office or agent of logistic service providers.

VAT will be applied on gross invoice value of VAT rates applicable to your country.

Located in the top left corner of our homepage is a Sign Up link. You can register with labelstore@cclindme.com by entering a few details on the signup page that will be brought up. Your account will be ready in a couple of clicks. Of course, you are free to select your own strong password.

Yes. Like you, we detest spam, therefore we never give out your information to any parties. Also, your account with us is password-protected.

Yes. Once you've logged into your account, you may enter and modify alternate shipping addresses under the »My Account«My Addresss.

For this, please get in touch with our customer service department. Call our customer support team or use the Contact Form to send us an email. Even though we're sorry to see you go, we're always delighted to assist!